General

1. The score of my play was not recorded and my gem is lost.

   The number of errors which can occur while sending a game result to the server is such that it is impossible for us to guarantee a 100% reliability.

   Internet disconnection, network obstruction, computer slow down, loading errors, all these problems and others cannot be predicted and are independent of our will.

   Please run as few programs as possible while playing on KadoKado. Also avoid any uncommon softwares which could slow your computer or manipulate your internet connection.

2. My keyboard ceased answering right in the middle of the play.

   It is possible for the flash player to lose keyboard control:
   - If you click out of the play zone.
   - If another program opens a window during your game.

   In both of these cases just click again in the play zone to restore the keyboard.

3. A new page opened during my play which lead me to an unexpected gameover.

   Kadokado does not contain any ad or opening of inopportune window (it's not our fault).

   Another website must have told your browser to open a popup.

   Also protect your computer from spywares!

4. I got additional red gems without purchasing them, why?

   They probably came from your sponsored friends who bought some gems.

   Kadokado gives you the equivalent of 20% of what they buy!